SHIPPING POLICY

Mrigangi Fashion Jewellery

Last updated: 🔧 9 Jan 2026

At Mrigangi (www.mrigangi.com), we aim to deliver your jewellery safely and on time. Please read our Shipping Policy carefully.

---

1. Shipping Locations

• We currently ship across India

• International shipping: 🔧  Not available at present

2. Order Processing Time

• Orders are processed within 1–3 business days

• Orders placed on Sundays or public holidays are processed on the next working day

• Customized or made-to-order items may require additional processing time

---

3. Shipping Time

Estimated delivery time after dispatch:

• Metro cities: 3–5 business days

• Non-metro / remote areas: 5–9 business days

⚠️ Delivery timelines are estimates and may vary due to courier delays, weather, festivals, or unforeseen circumstances.

---

4. Shipping Charges

• Shipping charges (if any) are calculated at checkout
  

Shipping charges are non-refundable.

---

5. Courier Partners

We use reliable third-party courier services to ensure safe delivery.
Once shipped, tracking details will be shared via SMS/email.

---

6. Order Tracking

• Customers can track their order using the tracking link provided

• If tracking information is not updated immediately, please allow 24 hours

---

7. Delayed or Lost Shipments

• While we try our best, delays caused by courier partners are beyond our control

• If your order is significantly delayed or lost, please contact us at 🔧 support@mrigangi.com

We will assist you in resolving the issue at the earliest.

---

8. Incorrect Address / Failed Delivery

• Please ensure your shipping address and contact details are accurate

• Orders returned due to incorrect address or failed delivery attempts may require additional re-shipping charges

---

9. Damaged Packages

If your package arrives damaged:

• Please do not accept the delivery (if possible), or

• Report the issue within 48 hours of delivery with unboxing photos/videos

Claims reported after 48 hours may not be accepted.

---

10. Contact Us

For shipping-related queries, reach out to us:

📧 Email: 🔧 support@mrigangi.com
🌐 Website: https://www.mrigangi.com