u Shipping policy – Mrigangi
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Shipping policy

SHIPPING POLICY

Mrigangi Fashion Jewellery

Last updated: 🔧 9 Jan 2026

At Mrigangi (www.mrigangi.com), we aim to deliver your jewellery safely and on time. Please read our Shipping Policy carefully.


1. Shipping Locations

  • We currently ship across India

  • International shipping: 🔧  Not available at present

2. Order Processing Time

  • Orders are processed within 1–3 business days

  • Orders placed on Sundays or public holidays are processed on the next working day

  • Customized or made-to-order items may require additional processing time


3. Shipping Time

Estimated delivery time after dispatch:

  • Metro cities: 3–5 business days

  • Non-metro / remote areas: 5–9 business days

⚠️ Delivery timelines are estimates and may vary due to courier delays, weather, festivals, or unforeseen circumstances.


4. Shipping Charges

  • Shipping charges (if any) are calculated at checkout

Shipping charges are non-refundable.


5. Courier Partners

We use reliable third-party courier services to ensure safe delivery.
Once shipped, tracking details will be shared via SMS/email.


6. Order Tracking

  • Customers can track their order using the tracking link provided

  • If tracking information is not updated immediately, please allow 24 hours


7. Delayed or Lost Shipments

  • While we try our best, delays caused by courier partners are beyond our control

  • If your order is significantly delayed or lost, please contact us at 🔧 support@mrigangi.com

We will assist you in resolving the issue at the earliest.


8. Incorrect Address / Failed Delivery

  • Please ensure your shipping address and contact details are accurate

  • Orders returned due to incorrect address or failed delivery attempts may require additional re-shipping charges


9. Damaged Packages

If your package arrives damaged:

  • Please do not accept the delivery (if possible), or

  • Report the issue within 48 hours of delivery with unboxing photos/videos

Claims reported after 48 hours may not be accepted.


10. Contact Us

For shipping-related queries, reach out to us:

📧 Email: 🔧 support@mrigangi.com
🌐 Website: https://www.mrigangi.com

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